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Food Armour Account Deletion Request

Last Updated: June 30, 2026

Food Armour provides account deletion options for users of the Food Armour website, mobile applications, store dashboard, driver application, restaurant/vendor tools, employee accounts, barcode/scan tools, backup tools, CSV/export tools, administration tools, and related systems.

Food Armour is an independent third-party delivery verification, scan validation, tamper-evident delivery support, chain-of-custody, and record-preservation platform. Food Armour's original server-side records are intended to function as the system-of-record for delivery, scan, barcode, image, timestamp, store, employee, driver, customer notification, order, audit, and security activity.

What Account Deletion Means

When an account deletion request is processed, Food Armour may:

  • disable login access;
  • close or deactivate the account;
  • remove active app access;
  • remove active sessions;
  • remove device and push notification tokens;
  • disable password reset access; and
  • remove personal information that is no longer required for active account operation.

Historical Records May Be Retained

Account deletion does not require Food Armour to destroy historical delivery, scan, barcode, image, timestamp, store, employee, driver, order, audit, security, CSV/source, system, or chain-of-custody records created up to and including the deletion date.

Food Armour may retain historical records where required or reasonably necessary for legal, business, evidentiary, tax/accounting, audit, security, fraud prevention, delivery verification, chain-of-custody, dispute resolution, insurance, regulatory, compliance, or court-order purposes.

These retained records may include delivery records, scan records, barcode records, order references, timestamps, store IDs, driver IDs, employee names and IDs, proof-of-scan images, proof-of-pickup images, proof-of-delivery images, CSV/source data, audit logs, security logs, system logs, IP addresses, device identifiers, and related operational records.

Why Records Are Retained

Food Armour may retain historical records because those records may be required to verify delivery history, preserve contemporaneous unaltered evidence, investigate disputes, respond to allegations of tampering or fraud, comply with legal obligations, respond to valid legal requests, maintain required business records, or support insurance, legal, regulatory, audit, or court-order matters.

Downloaded CSV files, images, reports, or exports provided to stores, drivers, vendors, restaurants, insurers, lawyers, or other authorized parties are copies for convenience and operational use. Such copies may be altered after download. Food Armour may retain its original server-side records as the system-of-record.

How to Request Account Deletion

To request account deletion or account deactivation, email the following information to privacy@foodarmour.com or deactivate@foodarmour.com:

Full name:

Email address used for the account:

Phone number:

Account type: Store / Driver / Employee / Vendor / Restaurant / Customer / Other

Store name, if applicable:

Driver ID, Employee ID, Store ID, or User ID, if known:

Reason for request, optional:

Confirmation: I understand that account deletion disables active access but does not require Food Armour to destroy retained historical Evidence Records where retention remains required or reasonably necessary.

Important: Food Armour may require identity and account-authority verification before processing a request. Food Armour may refuse, delay, or limit deletion where required or permitted by law, including where records remain required or reasonably necessary for legal, business, evidentiary, security, fraud prevention, audit, insurance, regulatory, tax/accounting, dispute-resolution, compliance, or court-order purposes.

Related Policies

  • Privacy Policy
  • Terms of Service
  • Legal Records Request Policy

Contact

Food Armour Services Inc.

5954 - 200 Street

Langley, British Columbia

V3A 1N3

Canada

Website: https://foodarmour.com/

Account deletion and deactivation requests: deactivate@foodarmour.com

Privacy requests: privacy@foodarmour.com

Legal records requests: legal@foodarmour.com

Support: support@foodarmour.com

General business inquiries: sales@foodarmour.com

Account deletion request page: https://foodarmour.com/account-deletion-request/

Legal records request policy: https://foodarmour.com/legal-records-request-policy/

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